FOI request detail

Info request

Request ID: FOI-0085-2324
Date published: 18 April 2023

You asked
1) What modes of transport does the public use the most? - please provide facts and statistics if possible 2) What percentage of theft occurs on Tfl services in London? 3) On which mode of transport, do most robberies take place? 4) Which item is most commonly found lost? 5) Which item is most commonly found stolen? 6) Have people ever contacted Tfl about feeling unsafe on transport? If so, what are the reasons?

We answered

TfL Ref: FOI-0085-2324

Thank you for your request received by us on 8 April 2023 asking for various information about TfL’s services.
 
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold some of the information you require. You asked:
 
  1. What modes of transport does the public use the most? - please provide facts and statistics if possible

This data can be found in Travel in London reports, that summarise trends in public transport demand, available on the TfL website via this link;

https://tfl.gov.uk/corporate/publications-and-reports/travel-in-london-reports
 
  1. What percentage of theft occurs on TFL services in London?
  2. On which mode of transport, do most robberies take place?

London’s transport network is a safe, low-crime network. Millions of passengers travel on it every day, with very few of them ever experiencing or witnessing crime. We fund more than 2,500 officers across the MPS, BTP, and the City of London Police (CoLP). They police the network to tackle crime and antisocial behaviour, and make customers feel safer when travelling.

We publish information regarding crime and incidents on our network. Data on thefts and robbery on TfL services can be found in our Crime and Incident bulletins, which are published on the TfL website, via this link;
https://tfl.gov.uk/corporate/publications-and-reports/crime-and-incident-bulletins
 
  1. Which item is most commonly found lost?
  2. Which item is most commonly found stolen?

Lost and found data is published on the TfL website, via the following link;

https://content.tfl.gov.uk/lost-property-office-transparency-data-fy-2019-20-21.pdf
 
  1. Have people ever contacted TfL about feeling unsafe on transport? If so, what are the reasons?

Yes, people can contact TfL about safety issues 24 hours day, 7 days a week, via https://tfl.gov.uk/help-and-contact/. Please refer to the Crime and Incident bulletins for details on safety and incident statistics.

In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Eva Hextall
FOI Case Management Team
General Counsel
Transport for London

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