FOI request detail

Average daily bus occupancy percentages at Coulsdon Town

Request ID: FOI-0016-2425
Date published: 22 April 2024

You asked

If I recall correctly there are 56bus routes serving Coulsdon Town 166, 404, 434, 405, 463 and 60. I often note low occupancy, particularly during early evening, thus suggest the timetable is not optimum. Please can you advise as to the typical passenger occupancy percentages for each route and whether the routes and/or their timetables maybe adjusted to increase occupancy, thus efficiency. Maybe a 'circular service' could be introduced serving, Ridgemount Avenue, Old Coulsdon, The Mount, Rutherwick Rise, to Coulsdon Town Centre, and maybe serve Tollers Lane and Hartley Down too ?

We answered

Our ref: FOI-0016-2425/GH

Thank you for your request received by Transport for London (TfL) on 2 April 2024 asking for average daily bus occupancy percentages at Coulsdon Town.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.

We have recently provided information in response to another Freedom of Information request, our response to this includes the information you have requested. Our previous response has been published here:

https://tfl.gov.uk/corporate/transparency/freedom-of-information/foi-request-detail?referenceId=FOI-4115-2324

For FOI 4115-2324 we provided three files containing the busiest hour and location for each route and direction on an average weekday, Saturday and Sunday in November and December 2023. This includes the corresponding bus occupancy percentage (calculated as the hourly bus load divided by the hourly bus capacity) and the busiest hour and location is based on the maximum hourly load on each route and direction. Please note that as the busiest hour is based on the maximum hourly load, this does not mean this is equivalent to the highest bus occupancy.
 
The data shows a snapshot of bus demand from mid-November 2023 to mid-December 2023, which is typically the busiest period of the year. The weekday, Saturday and Sunday data are representative of each day type and have been averaged across several dates throughout this period. We define weekday as the five days from Monday to Friday, so weekday data is typical for each of the five days.

These three files do contain the occupancy percentages corresponding to the busiest hour load for the six routes mentioned for weekdays, Saturday and Sunday.

Please let me know if this is not the information you are looking for, or if you are unable to access it for some reason.

Your suggestions of ways to improve bus services have also been passed on to the relevant team.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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