FOI performance
We are committed to publishing more information to reduce the need for the public to make bespoke FOI requests. Here are the headline performance figures.
FOI requests since 2010/11
This spreadsheet provides a breakdown of the volume of information requests and the proportion answered within statutory deadlines.
The most common reason for refusing a request is that the information is already published, but requests may also be refused if the cost of responding is too high or the request is vexatious. Some information might be withheld from a response to protect personal data, commercial confidentiality, public safety or the environment.
| Year | Number of requests | Percentage answered on time |
|---|---|---|
| 2019/20 | 3169 | 99.4% |
| 2018/19 | 3027 | 95.7% |
| 2017/18 | 3201 | 91.3% |
| 2016/17 | 2616 | 80.7% |
| 2015/16 | 2582 | 85.4% |
| 2014/15 | 2218 | 87.0% |
| 2013/14 | 2648 | 87.3% |
| 2012/13 | 2345 | 85.5% |
| 2011/12 | 2509 | 85% |
| 2010/11 | 2008 | 77.8% |