We are committed to improving transport in London by making it more accessible, safer and reliable.
As a service provider to one of the most diverse cities in the world, we work hard to understand our passengers' needs and respond to them through work such as the Mayor's Transport Strategy and equality schemes.
Action on Equality is based on this vision and the policies put forward here are all designed to contribute to this goal.
This means we will work together to ensure that every individual person's needs in relation to transport are understood and acted upon, to enable them to lead healthy, productive and happy lives.
This vision supports and builds on the overall TfL vision for London. Just as every journey matters to us, so too does every person matter in helping London thrive, in keeping London working, in keeping London growing and making life in London better.
Action on Equality sets out our commitments to promoting equality for our customers, staff and stakeholders, and our compliance with the Equality Act 2010 and covers the following areas:
For each of these issues we have developed a TfL equality objective to demonstrate the improvement we would like to make:
The Action on Equality 2016/17 Progress Report is on the Equality & inclusion publications page.
On that page you will also find our research on understanding London's travel needs and annual workforce monitoring reports.
Record levels of investment over the past few years have ensured that London has one of the most accessible transport networks in the world.
We are actively seeking to involve disabled people in our work, and boosting the training given to transport staff so they can offer consistently excellent service.
We will continue to make the case for further investment so that we can do even more - for example, increasing the number of stations with step-free access.
Organisations for older and disabled people, equality groups and anyone interested in the accessibility of the transport network can contact us at firstname.lastname@example.org.
Find more information about accessible travel in the Capital on the Transport accessibility page.
Our research on understanding London's travel needs and annual workforce monitoring reports are on the Equality & inclusion publications page.
We work with a range of organisations and elected representatives that speak for our customers. This includes:
IDAG is made up of six permanent members and was set up to involve disabled people in the way that we shape and develop our strategy for making London more accessible for all. Membership is refreshed on an annual basis.
The IDAG booklet is on the Equality & inclusion publications page.
These forums were established to enhance discussions between TfL, the London boroughs and groups for older and disabled people across TfL's five sub-regions
Our London-wide forum for people with learning difficulties meets three times a year to discuss travel and transport issues.
We work to keep our supply chain operating ethically. This helps us, among other things, target and reduce the risks of slavery and human trafficking. Read our Modern slavery statement on the Transparency page.