Status updates

The following disruptions apply to day and night services

Stations

• Station closures
• Kentish Town Closure

  KENTISH TOWN UNDERGROUND STATION: The station will be closed until late 2024 to enable vital work to be carried out to replace the escalators. Kentish Town Thameslink station will remain open for customers to use while the escalator replacement works are taking place. Nearby Tufnell Park Tube station is accessible by using the extensive local bus network or from Kentish Town station on foot (11 minutes). There is no major work planned on these alternative routes during the closure of the Tube station.

  Kentish Town: Closed - This station is closed until late 2024, while escalators are replaced. The National Rail (Thameslink) station remains open.

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• Station information
• Abbey Road DLR Station Information

  Abbey Road: No Step Free Access - Step free access is not available for trains towards Stratford due to planned maintenance. Call us on 0343 222 1234 if you need help planning your journey.

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• Abbey Wood Information

  Abbey Wood: No Step Free Access - Step free access is not available to the Southeastern/Thameslink platforms due to a faulty lift. Call 0343 222 1234 if you need help planning your journey.

  Abbey Wood: No Step Free Access - Step free access is not available between the ticket hall and the Elizabeth line platforms due to a faulty lift. Use the entrance on Felixstowe Road instead. Call 0343 222 1234 if you need further help.

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• Barking Rail Station Information

  Barking: No Step Free Access - Step free access is not available due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Barking Information

  Barking: Step free access is not available due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Caledonian Road & Barnsbury Rail Station Information

  Caledonian Road & Barnsbury: No Step Free Access - Step free access is not available due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Caledonian Road & Barnsbury: No Step Free Access - Step free access is not available due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Canning Town DLR Station Information

  Canning Town: No Step Free Access - Step free access is not available to the DLR (Stratford International branch) due to planned maintenance. Call us on 0343 222 1234 if you help planning your journey.

  Canning Town: No Step Free Access - Step free access is not available to the DLR (Stratford International branch) due to planned maintenance. Call us on 0343 222 1234 if you help planning your journey.

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• Canning Town Information

  Canning Town Station: Until Spring 2025, there will be a reduced escalator service to/from the Jubilee line and Docklands Light Railway platforms. Please use alternative escalators or the staircase.

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• Chorleywood Information

  Chorleywood: No Step Free Access - The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.

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• Cutty Sark (for Maritime Greenwich) DLR Station Information

  Cutty Sark: No escalators in service at this station. Please use the lifts and stairs instead. If you have difficulty using stairs, you may find it easier to use Greenwich station instead.

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• Embankment Information

  Embankment: From Monday 7 October until late December, due to planned escalator maintenance work access to the Bakerloo line platforms will change. Customers from the mid concourse level will need to take the escalator towards the Northern line and follow the signs at the bottom for the Bakerloo line.

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• Gallions Reach DLR Station Information

  Gallions Reach: No Step Free Access - Step free access is not available for trains towards Beckton due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Highbury & Islington Rail Station Information

  Highbury & Islington: No Step Free Access - Step free access is not available to the Mildmay and Windrush lines platforms 2 and 7 (trains via Willesden Junction and via Canada Water). Take a train from platform 8 to Canonbury and change there.

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• Highbury & Islington Information

  Highbury & Islington: Step free access is not available to the Mildmay and Windrush lines platforms 2 and 7 (trains via Willesden Junction and via Canada Water). Take a train from platform 8 to Canonbury and change there.

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• Holloway Road Information

  HOLLOWAY ROAD STATION: From Tuesday 9 May until late February 2025: Reduced lift service at Holloway Road, queuing likely during peaks. Please consider using Arsenal or Caledonian Road stations. During Emirates Stadium events, Holloway Road will be closed for two hours before the start of the event and will open 15 minutes after the start of the event. During return traffic the station will be closed 15 minutes before the end of the event and will be kept closed for 90 minutes after the event. These adjustments may be subject to alteration.

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• Hounslow East Information

  HOUNSLOW EAST STATION: Monday 17 June until January 2025, no step-free access to/from the westbound platform. If you require a westbound step-free journey to Hounslow East please continue to Hounslow West and change to an eastbound train. If you are travelling westbound from Hounslow East, please take an eastbound train and change at Osterley, or use local London Buses services.

  Hounslow East: No Step Free Access - Step free access is not available to the westbound platform due to planned maintenance. Call us on 0343 222 1234 if you need help planning your journey.

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• Imperial Wharf Rail Station Information

  Imperial Wharf: No Step Free Access - Step free access is not available for trains towards Clapham Junction due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Imperial Wharf: No Step Free Access - Step free access is not available for trains towards Clapham Junction due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Kew Gardens Information

  KEW GARDENS STATION: Step-free platform interchange between platforms requires a 600m journey via street. Use the North End entrance for the westbound platform. Use the Station Approach entrance for the eastbound platform.

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• Liverpool Street Information

  Liverpool Street: No Step Free Access - Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to a faulty lift. For step free access use the Moorgate station entrance.

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• London Bridge Information

  LONDON BRIDGE STATION: Please note that step free interchange between the Jubilee and Northern lines is partly at street level, in both directions. Lifts are available between Northern line and Borough High Street entrance then via Borough High Street, St Thomas Street and Joiner Street to the main Underground ticket hall from where lifts are available to/from the Jubilee line.

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• London Liverpool Street Rail Station Information

  Liverpool Street: No Step Free Access - Moorgate: No Step Free Access - Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to a faulty lift. For step free access use the Moorg

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• Moorgate Information

  Moorgate: No Step Free Access - Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to a faulty lift. For step free access use the Moorgate station entrance.

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• Nine Elms Information

  NINE ELMS STATION: For northbound step-free access journeys from Nine Elms, please use the marked boarding point adjacent to the fifth carriage.

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• Pontoon Dock DLR Station Information

  Pontoon Dock: No Step Free Access - Step free access is not available due planned maintenance and a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Pontoon Dock: No Step Free Access - Step free access is not available due planned maintenance and a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Queens Road Peckham Rail Station Information

  Queens Road Peckham: No Step Free Access - Step free access is not available due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Queens Road Peckham: No Step Free Access - Step free access is not available due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Stockwell Information

  STOCKWELL STATION: Until Spring 2025, there is a reduced escalator service. Follow temporary signage to use alternative escalators.

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• Surrey Quays Rail Station Information

  Surrey Quays station: The doors on the last carriage of trains on the southbound platform will not open due to station improvement work. Please use the front four carriages of the train to board or alight trains.

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• Wembley Central Rail Station Information

  Wembley Central: No Step Free Access - Step free access is not available to the southbound Southern / London Northwestern platforms due to faulty lifts. Call 0343 222 1234 if you need help planning your journey.

  Wembley Central: No Step Free Access - Step free access is not available to the southbound Southern / London Northwestern platforms due to faulty lifts. Call 0343 222 1234 if you need help planning your journey.

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• West Drayton Rail Station Information

  West Drayton: Until late December, the station car park at West Drayton will be closed.

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• West Finchley Information

  West Finchley: No Step Free Access - The ramps providing level access between the trains and the platforms are not in service due to unavailability of station staff. Call 0343 222 1234 if you need help planning your journey.

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• Willesden Junction Rail Station Information

  Willesden Junction: No Step Free Access - Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.

  Willesden Junction: No Step Free Access - Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.

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• Woolwich Arsenal DLR Station Information

  Woolwich Arsenal: No Step Free Access - Step free access is not available to/from Greens End due to planned maintenance. For step free access, use the entrance on Woolwich New Road. Call us on 0343 222 1234 if you need help planning your journey.

  Woolwich Arsenal: No Step Free Access - Step free access is not available to/from Greens End due to planned maintenance. For step free access, use the entrance on Woolwich New Road. Call us on 0343 222 1234 if you need help planning your journey.

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