Recovery vehicle discount

Before you start

Before we can process your application for the recovery vehicle discount you need to set up a London Road User Charging account.

Setting up a London Road User Charging account

To create an account, click on 'Continue' and complete all required fields. You can also set up optional services, such as mobile phone text alerts, to help you manage your discount. (Sign in now if you already have an account.)

Benefits of a London Road User Charging account

Having an account with us means you can:

• Manage and easily renew your discount online
• Set up Auto Pay for up to 5 vehicles so you can pay the Congestion Charge at a lower rate
• View your payment history
• Make faster payments by storing your contact, vehicle and payment details
• Allow up to 5 people access to your London Road User Charging account

Applying for your recovery vehicle discount

Once your London Road User Charging account has been created and you sign in, you will be directed automatically to complete your discount application.