Since your last email to me of the 22nd May 2023 in which you provided information about improvements and also that you were 'putting together a programme of works that will give the station...
I just want to register a complaint about the Cutty Sark DLR escalators. It is abysmal that these are still not all back online. For many years now we have been without functioning escalators...
The duration and frequency of repairs required for the Cutty Sark DLR escalators is a disgrace to TfL. 1. What is the exact, detailed reason for the duration and frequency of the escalators...
I’d like to complain about the escalator service at Cutty Sark. These escalators have been undergoing works now for an absolutely absurd amount of time – since during the pandemic! They were...
Two escalators have been out of service over the last two weeks. This is not the first time Please can you clarify what is wrong this time and if you have a long term plan for a station receiving...
A few years ago you kindly responded to my questions about the escalators at Cutty Sark DLR, which is run as part of a concession. One of those responses said ‘There have been no recent financial...
F/on from FOI-2666 Many thanks for the answer However, you didn’t fully answer my question. I have previously been told that the spare parts needed to be customised (I was even sent a list...
Follow-on from FOI-3056-2223: Please may I now request under the FOIA: – a copy of each complaint mentioned in your table on point 2 below – a copy of the contract between TFL and Kone, and...
I write to request information regarding the escalators at the Cutty Sark DLR station. 1) what was the last date on which all four escalators were available for use by the public, and how many...
Dear TFL, Please may you provide an update on the downtime of the escalators since this request: FOI-3251-1920. Please may you provide a copy of the internal review mentioned in that response....
