FOI request detail

Season Ticket Retail Sales

Request ID: FOI-5004-1718
Date published: 11 September 2018

You asked
We are looking for the data below: 1) Retail sales of season tickets (travelcards) by month for the past 3yrs. We would need this split by - Product (weekly, monthly, annual) - Sales channel (online, TVM, railway station etc) - split above by Travelcards sold as individual tickets (e.g., Zone 1-4) or as part of a rail add-on (i.e., if you can split out tickets sold on their own or as part of a rail product). Can you also clarify if rail addon travelcards are included in the figures above or not. 2) For anonymised TfL data going back 8 weeks proportion of users who purchase - >1 Monthly; >2 Monthly - >1 weekly; >2 weekly; >4 weekly, >6 weekly, >8 weekly

We answered

TfL Ref: FOI-5004-1718

Thank you for your email received on 27 March 2018 asking for information about season ticket retail sales.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our Information Access Policy. I can confirm we do hold the information you requested. You asked for:

1) Retail sales of season tickets (travel cards) by month for the past 3yrs. We would need this split by

- Product (weekly, monthly, annual)

- Sales channel (online, TVM, railway station etc)

- split above by travel cards sold as individual tickets (e.g., Zone 1-4) or as part of a rail add-on (i.e., if you can split out tickets sold on their own or as part of a rail product). Can you also clarify if rail add on travel cards are included in the figures above or not.

2) For anonymised TfL data going back 8 weeks proportion of users who purchase

- >1 Monthly; >2 Monthly

- >1 weekly; >2 weekly; >4 weekly, >6 weekly, >8 weekly

Please find attached the information you requested. Please note that the ‘LU station’ sales channel includes both ticket office and Ticket Vending Machine (TVM) sales, as we do not record these separately. ‘TOC Outside London’ sales include a rail add-on but all other sales channels do not.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely,

Melissa Nichols

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

Attachments

Ticket Sales

ZIP
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