where can I find statistics on on-time performance for new cross station overground or would I have to FOI? I'm betting it's way way worse than every other station.

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Our Ref: FOI-4769-1718

Thank you for your request received on 5 March 2018 and subsequent clarification asking for information about on-time performance for London Overground services at New Cross Station.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we do hold the information you require.

Please find attached the data as requested. We have provided our % T-3 failures – this is how performance is recorded and is explained further in the attached spreadsheet. We have also provided data for Crystal Palace as another destination station so this can be compared to New Cross. In addition, we have also provided reasons for the New Cross delays and cancellations – with explanations for the these delays.

If this is not the information you are looking for, or if you are unable to access it for some reason, please feel free to contact me.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Gemma Jacob
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

[email protected]

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