FOI request detail

Active Discounted Travel Applications

Request ID: FOI-4681-2324
Date published: 17 April 2024

You asked

Active Discounted Travel Applications Hi, Can you provide the current number of active applications that TfL is processing in regards to 11-15 Oyster applications and 16+ Oyster applications? Active applications: Eligible person has applied but Oyster card has not been sent out or similar if specific request not held.

We answered

TfL Ref: 4681-2324

Thank you for your request received by Transport for London (TfL) on 19 March 2024 asking for information about active discounted travel applications.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require. You specifically asked:
Can you provide the current number of active applications that TfL is processing in regards to 11-15 Oyster applications and 16+ Oyster applications?
Active applications: Eligible person has applied but Oyster card has not been sent out or similar if specific request not held.

As of 10 April 2024, there were a total of 2717 applications for 11-15 and 16+ photocards that were awaiting processing before the photocard could be despatched. Please note that this data is only correct as of that date as the numbers change daily as applications are processed and new ones are received.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely


Sara Thomas
FOI Case Management Team
General Counsel
Transport for London

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