FOI request detail

Wifi on station platforms

Request ID: FOI-4613-1718
Date published: 20 March 2018

You asked

Follow on from FOI- 4299-1718 I am asking about the availability of the service on each northern line underground PLATFORM as opposed to "station", as quoted by you. I have no doubt that the there is wifi somewhere in the station but I am asking how many have it on the platforms. From my experience the answer is "not many". Can you send me the information?

We answered

TfL Ref: 4616-1718

Thank you for your email received by us on 20 February 2018 asking for information about wifi availability on London Underground’s Northern line stations following your previous request (ref: 4299-1718).

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require. You asked for:

the availability of the service on each northern line underground PLATFORM as opposed to "station", as quoted by you. I have no doubt that the there is wifi somewhere in the station but I am asking how many have it on the platforms. From my experience the answer is "not many". Can you send me the information?

Wi-Fi is available on all station platforms of the Northern Line with the exception of Moorgate Station, which, inclusive of platforms is Wi-Fi free.

I can also advise that where Wi-Fi is available, it is available across the entire station, from ticket halls to platforms and so on. Unless, for example, there is station refurbishment work taking place, which could result in some temporary loss of Wi-Fi service during such activity.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Jasmine Howard
FOI Case Officer
Information Governance
Transport For London

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