FOI request detail

Licensing detail for Minicab Company based in Mitcham

Request ID: FOI-4600-1718
Date published: 10 April 2018

You asked
Hi, My request is regarding license detail for Minicab Company : Name :MS Cabs , Address : 24 New Barns Avenue, Mitcham, CR4 1LE Reason for freedom of Information request: Incident: I booked a cab through https://www.taxicode.com/ (Cab Aggregator) for 26th December 2017. My Job was assigned to MS Cabs by Taxicode. On 26 December 2017 Cab never showed up , also no one picked up the phone and replied to the email. When I reported the same to Taxicode , they refused to provide details of Cab company.Also on TaxiCode website I can see other passengers complaining about the same company. Which made me suspicious about Cab Company and Taxicode collusion. Action performed: I have tried checking private hire licenses on TFL website but can't find MS Cabs in the list. What i will do with details: Complain to TFL and explore my legal options to sue Taxicode for booking me unlicensed cab. What I need from Freedom of Information : Can you please confirm below information : Question 1) Was MS Cabs license valid on 26th December 2017? Question 2) If answer to question 1 is No , then when did MS Cabs License Expired.

We answered

Our ref:           FOI-4600-1718/GH

Thank you for your request received by Transport for London (TfL) on 20 February 2018 asking for license detail for a Minicab Company. I apologise for the delay in my response.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we do hold the information you require. You asked for:

1) Was MS Cabs license valid on 26th December 2017?

I can confirm that MS Cabs did not hold a private hire operator licence on 26 December 2017.

Question 2) If answer to question 1 is No , then when did MS Cabs License Expired. “

I can confirm that MS Cabs has never been licensed by Transport for London as a private hire operator.

If this is not the information you are looking for please feel free to contact me.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Gemma Jacob
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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