How many Compliance Officers employed by Taxi and Private Hire
Request ID: FOI-4440-1718
Date published: 10 May 2018
You asked
Number of Taxi & Private Hire (TPH) Compliance Officers) recruited by TFL for calendar years 2016 and 2017. Please also supply how many Compliance Officers in total were in employment for 2016 and 2017. In addition, please also supply details on how many Compliance Officers left their positions as CO’s within TFL during 2016 and 2017.
We answered
Our ref: FOI-4440-1718/GH
Thank you for your request received by Transport for London (TfL) on 8 February 2018 asking for information about Taxi & Private Hire (TPH) Compliance Officers. I am sorry for the delay in replying.
Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.
TfL Compliance Officers are deployed to hotspot areas to deter and disrupt criminal and non-compliant taxi and private hire activity, take action against drivers who break the rules and gather intelligence on suspected offenders. Compliance Officers also regularly visit operators and the number of visits to their offices have nearly doubled since extra officers were recruited
The number of Compliance Officers combating unsafe and unlicensed taxi and private hire drivers on London’s streets has grown significantly from 143 in 2016 to 274 today. This increase has seen the number of drivers and vehicles checked on the street rise fivefold, and the compliance rate increasing to 90 per cent.
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Calendar Year 2016
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Calendar Year 2017
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Total Number of Compliance Officers in Employment
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143
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274
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Number of Compliance Officers Recruited during the year
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108
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163
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Number of Compliance Officers who left during the year
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16
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32
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Natural turnover and the fact that not all new recruits complete the comprehensive and rigorous training programme means that recruitment is currently underway to hire further officers.
If this is not the information you are looking for please do not hesitate to contact me.
If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.
Yours sincerely
Graham Hurt
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
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