FOI request detail

Central Line annoncements

Request ID: FOI-4323-1718
Date published: 27 February 2018

You asked

Having traveled on the Central Line last night, I see the 92 stock on there has recently been updated with new on train announcements Please can you send me a scirpt book for what is announced at each station and whats been added in the latest upgrade. Would you be able to also advise, who you get to record to new announcements? Is it though a supplier that you ask them and they approach the voice over on TFL behalf, or do you order direct from the voice over? If you hold records, who is the voice over, are you also able to supply a copy of the scripts that were sent to them or the producer and the contract for the audio recordings?

We answered

TfL Ref: 4323-1718

Thank you for your request received by Transport for London (TfL) on 30 January 2018 asking for information about Central line announcements. I apologise for the delay in acknowledging your request.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require.

Please see attached. The items crossed out indicate removal of messages from current DVA messages, or in the case of the Night Tube script, where the DVA will remain silent (i.e NW branch of the central line).

The original recordings were done by Emma Clarke, who is no longer used by London Underground. Any new recordings will be done by a different voiceover artist (Sarah Parnell, used for announcements on other LU rolling stock).

The agency we used is This Is Global. Please see attached.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

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