TfL Ref: 4295-1718

Thank you for your email received by us on 26 January 2018 asking for information about the Information Governance team. Please accept my apologies for the delay in getting back to you.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold some of the information you require. You asked for:

Job Description – FOI/ DPA/ Information Governance team

Please would you provide the below information for the roles of anyone who processes/ manages/ deals/ advises/ consults (or partly along with their other duties) for:
a. Subject Access requests and Information Sharing requests (or equivalent role) and;
b. Freedom of Information/ EIR requests (or equivalent role)
I would like to request the following information:
1. Job Description of each member of the team from Head of Service (or equivalent) to admin support (or equivalent)

We do not have a specific team that processes Subject Access Requests (SAR) and so we do not hold applicable job descriptions for this. Subject Access Requests are processed by staff within the relevant area of the organisation to which the SAR relates. You can find more details of this at the following link: https://tfl.gov.uk/corporate/privacy-and-cookies/access-your-data

Please see attached the job descriptions for employees within TfL’s Information Governance Team who are responsible for processing TfL’s FOI requests.
2. Personal specification for each member of the team from Head of Service to admin support
We do not have a separate ‘Person specifications’ category for any role and therefore do not hold this information.
3. Make up of team i.e. 1 FTE x head of service, 1 FTE x manager, 3 FTE x officers, 2 PT x admin assistants etc.
4. Pay grade/ salary band for each member of the team from Head of Service to admin support
The Information Governance team is made up of the following:

1x Head of Information Governance (Pay band 5)
1x Information Access Manager (Pay band 3)
1x Principal Information Access Adviser (formerly named Information Access Adviser) (Pay band 3)
1x Senior FOI Case Officer (Pay band 2)
6x FOI Case Officer (Pay band 2)
5. Date when Job Description was last evaluated
This mainly occurred 2011-2012. However, there are a few exceptions; as shown by some of the Job Description dates outside of this period in the Job Description attachment headings provided for Question One.
6. Please provide statistics for how many requests for both FOI/EIR and Subject Access and Information Sharing received/ responded to by your organisation over the last 3 years (2015, 2016, 2017 for calendar years or 2014/15, 2015/16 and 2016/17 for financial – please provide whatever information can be easily retrieved)
We publish our Freedom of Information and Environmental Information Regulation requests volumes here: https://tfl.gov.uk/corporate/transparency/freedom-of-information/foi-performance?intcmp=8657

In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere

Statistics for our Subject Access Requests (SARs) are recorded by financial year as follows:

2014-15: 222
2015-16: 190
2016-17: 376

In reference to ‘Information Sharing’ requests, unfortunately, from the description provided, we are unable to identify the information you require and so are unable to provide a figure for this.
7. Could you confirm or explain if the responses to the requests for FOI, EIR, Subject Access and Information Sharing, are subject to any further checks/ sign off from anyone not mentioned within the team i.e. beyond the Head of Service. Could you explain who does this and for what type of requests i.e. Head of Communications for Media related requests etc.
FOI responses may require approval from senior management responsible for the relevant area of the organisation to which the request relates. This is determined on a case by case basis.
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Jasmine Howard
FOI Case Officer
Information Governance
Transport For London

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