Request for Records of serious bus delays in Streatham
Request ID: FOI-4216-2324 Date published: 26 March 2024
You asked
Serious category "Level One" incidents have been recorded by TfL Operations Network Management Control Centre on the A23 Streatham High Road SW16 attributed to or exacerbated by the Streatham Wells Low Traffic Neighbourhood.
How many Level One incidents have been recorded in the Streatham Area SW16 in each of the following months to date:
September 2023
October 2023
November 2023
December 2023
January 2024
February 2024
As an example Incident Ref 3 was under the title "Low Traffic Neighbourhood (LTN)". How many of these Level One incidents have been categorised this way, or mention the LTN as a cause or factor?
Incident Ref 3 refers to serious delays of "between 20 and 40 minutes". What is the longest delay mentioned in any of these Level One Incidents and on which date did it occur?
Please note that, in addition to buses travelling on the A23 Streatham High Road, the above request includes the 315 and 255 bus services which have also suffered serious disruption.
Clarification received 29/02/2024: With regard to the two points you raise:
I cannot see how I can be much more precise. I stated the "A23 Streatham High Road SW16", TfL will know which buses are routed along this corridor but they include the 50, 57, 109, 118, 133, 159, 201, 249, 250, 319, 333 For the avoidance of doubt I also mentioned routes 315 and 255 from and to Balham which are routed along the A23 Streatham High Road. These 13 bus services are the principal ones serving the Streatham Area SW16 which is the subject of my request.
With regard to the report of a Level One Incident "Low Traffic Neighbourhood (LTN)" this is the particular incident recorded by the Network Management Control Centre which has been made known.
My request concerned other Level One Incidents in the area concerned - how many in the months September to February were also attributed wholly or in part to the LTN as in the case of the incident I sent. And what was the longest delay.
I look forward to receiving a response to my request.
We answered
TfL Ref: FOI-4216-2324 Thank you for your request of 15th February 2024 asking for information about bus delays in Streatham. Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. Specifically you asked: “Request for Records of serious bus delays in Streatham: Serious category "Level One" incidents have been recorded by TfL Operations Network Management Control Centre on the A23 Streatham High Road SW16 attributed to or exacerbated by the Streatham Wells Low Traffic Neighbourhood. How many Level One incidents have been recorded in the Streatham Area SW16 in each of the following months to date: September 2023 October 2023 November 2023 December 2023 January 2024 February 2024 As an example Incident Ref 3 was under the title "Low Traffic Neighbourhood (LTN)". How many of these Level One incidents have been categorised this way, or mention the LTN as a cause or factor? Incident Ref 3 refers to serious delays of "between 20 and 40 minutes". What is the longest delay mentioned in any of these Level One Incidents and on which date did it occur? Please note that, in addition to buses travelling on the A23 Streatham High Road, the above request includes the 315 and 255 bus services which have also suffered serious disruption.” On 29th February 2024 this was clarified as follows: “I cannot see how I can be much more precise. I stated the "A23 Streatham High Road SW16", TfL will know which buses are routed along this corridor but they include the 50, 57, 109, 118, 133, 159, 201, 249, 250, 319, 333 For the avoidance of doubt I also mentioned routes 315 and 255 from and to Balham which are routed along the A23 Streatham High Road. These 13 bus services are the principal ones serving the Streatham Area SW16 which is the subject of my request. With regard to the report of a Level One Incident "Low Traffic Neighbourhood (LTN)" this is the particular incident recorded by the Network Management Control Centre which has been made known. My request concerned other Level One Incidents in the area concerned - how many in the months September to February were also attributed wholly or in part to the LTN as in the case of the incident I sent. And what was the longest delay. I can confirm that we hold the information you require. Please note, there is no automatic way of sourcing the requested data. The information provided below has been supplied by our Network Management Control Centre following a manual trawl of their records. The number of ‘Level One’ incidents recorded per month that were attributed wholly or in part to the LTN, and the longest delays to bus services, are as follows: September 2023 = 0 October 2023 = 1 (note also that Thames Waterworks were being undertaken). Delays of up to 40 minutes on 24/10/23. November 2023 = 2 (note also that Thames Waterworks being undertaken). Longest delays 40+ minutes on 07/11/23. December 2023 = 0 January 2024 = 0 February 2024 = 2. Longest delays 20-40 minutes on both 01/02/2024 and 05/02/24. Note that Lambeth Council has recently announced that it will suspend the Streatham Wells LTN trial in response to concerns about public transport delays and anticipated disruption from planned construction works on the A23 starting later this spring. If this is not the information you are looking for please do not hesitate to contact me. Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed. Yours sincerely, David Wells FOI Case Officer FOI Case Management Team General Counsel Transport for London
