FOI request detail

London Underground Policies & Procedures

Request ID: FOI-3969-2324
Date published: 23 February 2024

You asked

Dear TFL, I would be very grateful for copies of the following publications: 1. London Underground Grievance Policy 2. London Underground Disciplinary Policy 3. London Underground Bullying and Harassment Policy 4. LUL Service Control Framework Agreement 5. London Underground Family Leave Policy 6. London Underground Code of Conduct and Employee Handbook 7. LUL Termination and Dismissal Policy 8. London Underground - The Managers Handbook (Copy of full document, digital is fine)

We answered

TfL Ref: 3969-2324

Thank you for your request received by Transport for London (TfL) on 1 February 2024 asking for information about LU policy documents.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold some of the information you require. You asked:
I would be very grateful for copies of the following publications:
1. London Underground Grievance Policy
2. London Underground Disciplinary Policy
3. London Underground Bullying and Harassment Policy
4. LUL Service Control Framework Agreement
5. London Underground Family Leave Policy
6. London Underground Code of Conduct and Employee Handbook
7. LUL Termination and Dismissal Policy
8. London Underground - The Managers Handbook (Copy of full document, digital is fine)


Please see the documents you have requested attached. We do not have a ‘Termination and dismissal policy’.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely


Sara Thomas
FOI Case Management Team
General Counsel
Transport for London

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