I would like to request the following information regarding the recruitment campaign for the following role: Network Information and Coordination Manager 031427 1. What were the stages to this recruitment process for the role and what did each stage entail (Interview, Assessment Centre - and what that assessment centre/interview entailed)? 2. What were the competencies that were being assessed during the recruitment process? 3. When applications were reviewed, who reviewed them? (HR, Manager from the area of the business ect) 4. If a Competency Based Interview was used as part of the recruitment process - what was the benchmark? 5. If there were any other assessments as part of the recruitment process - what were they and what was the associated benchmark/scoring system.

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TfL Ref: 3930-1920

Thank you for your request received by Transport for London (TfL) on 23 March 2020 asking for information about the recruitment campaign for the Network Information and Coordination Manager ref 031427.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require.  Your questions and our replies are as follows:

1. What were the stages to this recruitment process for the role and what did each stage entail (Interview, Assessment Centre - and what that assessment centre/interview entailed)?

- Applications received and role specific pre-screening questions were applied with those that passed moving to the application review stage.

- Application review carried out by our HR recruitment department

- Hiring Manager conducts application review (this is where the named candidates application was declined)

-Assessment carried out with interview using competency based questions and an ‘unseen’ presentation (the candidate is given the presentation materials at the interview and has a set amount of time to prepare their answer, then deliver their answer)

Following this, hires were made.

1. What were the competencies that were being assessed during the recruitment process?

-Communication and Influence

-Problem Solving + Decision Making

-Results Focus

-Safety Awareness

1. When applications were reviewed, who reviewed them? (HR, Manager from the area of the business etc)

-Both (see answer 1)

1. If a Competency Based Interview was used as part of the recruitment process - what was the benchmark?

-The benchmark with all competencies is always a score of 3

1. If there were any other assessments as part of the recruitment process - what were they and what was the associated benchmark/scoring system.

-An unseen presentation was carried out - see answer 1 which consisted of having a select list of answers which the interview panel referred to, however this was not an exhaustive list and if the candidate provided additional answers which demonstrated understanding of the problem and assets involved, then this was also considered. The unseen presentation was suited for this campaign as we wanted to see how candidates react on the spot to a situation - something which is key for the role.

Please note the Government has announced a series of measures to tackle the Coronavirus. It is essential for London, and in particular for all critical workers, that we continue to provide a safe transport network that enables them to make the journeys they need to.

In current circumstances, we are not able to answer FOI requests readily and we ask that you please do not make a request to us at present.

Answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. In any event, please note that our response time will be affected by the current situation.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

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