FOI request detail

GoSutton Usage

Request ID: FOI-3885-1920
Date published: 09 April 2020

You asked

I would like to make the following freedom of information request. I have seen statistics, a graph showing the daily usage, of other buses like the RV1 so if the information could be provided using the same format that would be helpful. Please publish the daily usage for the Go Sutton on demand bus service since it started in May 2019 until 9th March 2020.

We answered

Our Ref:         FOI-3885-1920

Thank you for your request received on 16 March 2020 asking for information about the usage of the GoSutton bus service.

Your request has been processed in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we do hold the information requested.

In accordance with the FOI Act, we are not obliged to supply the information you have requested as it is subject to a statutory exemption to the right of access to information, under sections 21 of the Act.

The first six months of ridership data for GoSutton are published on our website. Further data will be published upon completion of the trials, when we will publish the research outcomes:

The GoSutton service’s last day was 27 March before the service was paused due to coronavirus.

In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.

If this is not the information you are looking for, or if you are unable to access it for some reason, please feel free to contact me.

Please note, the Government has announced a series of measures to tackle the coronavirus. It is essential for London, and in particular for all critical workers, that we continue to provide a safe transport network that enables them to make the journeys they need to.

In current circumstances, we are not able to answer FOI requests readily and we ask that you please do not make a request to us at present.

Answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. In any event, please note that our response time will be affected by the current situation.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Gemma Jacob
Senior FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

[email protected]

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