FOI request detail


Request ID: FOI-3773-2324
Date published: 13 February 2024

You asked

What steps were taken to ensure that all people living outside of London were made aware of the ULEZ charges and the Zones?

We answered

Dear Amanda Lynn Harrison
TfL Ref: FOI-3773-2324
Thank you for your request, which we received on 22 January 2024, asking for information about ULEZ awareness campaigns outside of London.

Your request has been considered in accordance with the requirements of the Freedom of Information Act (FOI) and our information access policy.  I can confirm we do hold the information you require.

TfL ran a multi-channel campaign to reach both private and commercial vehicle owners based in London and Home Counties to raise awareness and to explain who is affected, where the expanded zone will operate and how the scheme operates including hours of operation, daily charge and how to pay.

All this information has been provided before in response to previous FOI requests, which are published on the transparency pages on the TfL website. Please see the following FOI responses for the information you are seeking:

In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Eva Hextall
FOI Case Management Team
General Counsel
Transport for London

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