Request ID: FOI-3753-2324 Date published: 12 February 2024
You asked
Under the Freedom Of Information Act could i please ask the following questions:
• What company provides the Passenger Information System on your LU 1967 Stock trains?
• What company provides the Passenger Information System on your LU 1972 Stock trains?
• What company provides the Passenger Information System on your LU 1973 Stock trains?
• What company provides the Passenger Information System on your LU 1992 Stock trains?
• What company provides the Passenger Information System on your LU 1995 Stock trains?
• What company provides the Passenger Information System on your LU 1996 Stock trains?
• What company provides the Passenger Information System on your LU 2009 Stock trains?
• What company provides the Passenger Information System on your LU C Stock trains?
• What company provides the Passenger Information System on your LU D Stock trains?
• What company provides the Passenger Information System on your LU S Stock trains?
• What company provides the Passenger Information System on your LO Class 172 trains?
• What company provides the Passenger Information System on your LO Class 378 trains?
• What company provides the Passenger Information System on your LO Class 710 trains?
• What company provides the Passenger Information System on your EL Class 345 trains?
• What company provides the Passenger Information System on your Croydon Tram CR4000 trams?
• What company provides the Passenger Information System on your Croydon Tram Variobahn trams?
• What company provides the Passenger Information System at your Croydon Tram tram stops?
• What company provides the Passenger Information System on your DLR B90/B92/B2K/B07/B09 trains?
• What company provides the Passenger Information System on your DLR B23 trains?
• What company provides the Passenger Information System at your DLR stations?
• What company provides the Passenger Information System onboard your London Buses?
• What company provides the Passenger Information System onboard your Cable Cars?
We answered
TfL Ref: FOI-3753-2324
Thank you for your request which we received on 22 January 2024, asking for information about passenger information system on TfL network.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require. You asked:
• What company provides the Passenger Information System on your LU 1967 Stock trains? These had an audio only system from Focon. This fleet is now withdrawn.
• What company provides the Passenger Information System on your LU 1972 Stock trains? These currently have an audio only system from Focon. However, the stock is currently being upgraded, and the new audio/visual system will be provided by EKE.
• What company provides the Passenger Information System on your LU 1973 Stock trains? These have an audio/visual system from Ketech. The trains are due for replacement by 24TS.
• What company provides the Passenger Information System on your LU 1992 Stock trains? The original audio only system is from Westinghouse Rail Systems Ltd (WRSL). However, the stock is currently being upgraded, and the new audio/visual system will be provided by EKE.
• What company provides the Passenger Information System on your LU 1995 Stock trains? This is an audio/visual system from Ketech and control elements from Alstom.
• What company provides the Passenger Information System on your LU 1996 Stock trains? This is an audio/visual system from Focon and control elements from Alstom/Marconi.
• What company provides the Passenger Information System on your LU 2009 Stock trains? This is an audio/visual system from Focon and some control elements from Bombardier.
• What company provides the Passenger Information System on your LU C Stock trains? T These used an audio only system from Focon. The fleet is now withdrawn.
• What company provides the Passenger Information System on your LU D Stock trains? These used an audio/visual system from Focon. The fleet is now withdrawn.
• What company provides the Passenger Information System on your LU S Stock trains? These have audio/visual system with elements from Axion and control elements from Bombardier.
• What company provides the Passenger Information System on your LO Class 172 trains? Class 172 trains no longer operate on London Overground.
• What company provides the Passenger Information System on your LO Class 378 trains? These are provided by Alstom electronics (formerly BTROS).
• What company provides the Passenger Information System on your LO Class 710 trains? These are provided by Axion electronics.
• What company provides the Passenger Information System on your EL Class 345 trains? These are provided by Global Display Solutions (GDS).
• What company provides the Passenger Information System on your DLR B90/B92/B2K/B07/B09 trains? Information screens are provided by Televic. TfL has a contract with a voiceover artist for audible announcements.
• What company provides the Passenger Information System on your DLR B23 trains? Information screens are provided by Teleste. Audible announcements are to be confirmed.
• What company provides the Passenger Information System at your DLR stations? The passenger information displays on the platforms are provided by Thales.
The passenger information system known as Docklands Arrival Information SYstem (DAISY) at most concourse / entrances at DLR stations is provided by Telent.
The public address system is provided by Application Solutions Ltd (ASL).
• What company provides the Passenger Information System on your Croydon Tram CR4000 trams? These are provided by Hanover Displays.
• What company provides the passenger information system on your Croydon Tram Variobahn trams? These were originally provided by Funkwerk. The vehicle-bourne systems are now looked after by Annax.
• What company provides the Passenger Information System at your Croydon Tram tram stops? These are provided by Siemens systems.
• What company provides the Passenger Information System onboard your London Buses? Trapeze ITS Switzerland GmbH provides the passenger information system onboard buses under the iBus contract. In some cases, the operators have installed their own; these are provided by Navaho Technologies Ltd and Mobitech/Luminator Technology Group.
• What company provides the Passenger Information System onboard your Cable Cars? These are provided by Global Services Ltd.
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Eva Hextall FOI Case Management Team General Counsel Transport for London
