Please provide an anonymised breakdown of the applications for this campaign as follows: Number of applications recieved Number who passed online test Number who passed assessment centre Number submitted for appointment to role/wait list Number of withdrawn or revoked applications If possible, please also provide assessment centre scores on the same anonymous basis.

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Our ref: FOI-3506-1819/GH

Thank you for your request received by Transport for London (TfL) on 20 March 2019 asking for information about the Customer Services Manager 028807 campaign.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.

Please see below a breakdown of the requested information:

• Number of applications received - 1823
• Number who passed online test - 183
• Number who passed assessment centre - 47
• Number submitted for appointment to role/wait list - 47
• Number of withdrawn or revoked applications:

• Withdrawn at any point– 20

   

• Did not book / show at Assessment Centre - 17

   

• Declined for not completing the OLT or not meeting the eligibility criteria - 366

If this is not the information you are looking for please do not hesitate to contact me.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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