FOI request detail

Freedom of Information request - TfL maintenance costs by tube lines and transport services

Request ID: FOI-3468-1819
Date published: 27 March 2019

You asked

Dear Transport for London, I would like to request from you through the Freedom of Information Act 2000, the following information: The amount of money spent repairing, maintaining and cleaning the Hammersmith & City underground line between 16 March 2018 to 16 March 2019. The amount of money spent repairing, maintaining and cleaning the Piccadilly underground line between 16 March 2018 to 16 March 2019. The amount of money spent repairing, maintaining and cleaning the Bakerloo underground line between 16 March 2018 to 16 March 2019. The amount of money spent repairing, maintaining and cleaning the Central underground line between 16 March 2018 to 16 March 2019. The amount of money spent repairing, maintaining and cleaning the Circle underground line between 16 March 2018 to 16 March 2019. The amount of money spent repairing, maintaining and cleaning the District underground line between 16 March 2018 to 16 March 2019. The amount of money spent repairing, maintaining and cleaning the Jubilee underground line between 16 March 2018 to 16 March 2019. The amount of money spent repairing, maintaining and cleaning the Victoria underground line between 16 March 2018 to 16 March 2019. The amount of money spent repairing, maintaining and cleaning the Metropolitan underground line between 16 March 2018 to 16 March 2019. The amount of money spent repairing, maintaining and cleaning the Northern underground line between 16 March 2018 to 16 March 2019. The amount of money spent repairing, maintaining and cleaning the Waterloo & City underground line between 16 March 2018 to 16 March 2019. The amount of money spent repairing, maintaining and cleaning the London Underground tube service as a whole between 16 March 2018 to 16 March 2019. The amount of money spent repairing, maintaining and cleaning the London Overground train service between 16 March 2018 to 16 March 2019. The amount of money spent repairing, maintaining and cleaning TfL Rail service between 16 March 2018 to 16 March 2019. The amount of money spent repairing, maintaining and cleaning the DLR service between 16 March 2018 to 16 March 2019. The amount of money spent repairing, maintaining and cleaning the Tram service between 16 March 2018 to 16 March 2019. Yours faithfully,

We answered

Our ref: FOI-3468-1819/GH

Thank you for your request received by Transport for London (TfL) on 15 March 2019 asking for information about London Underground.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy.

I can confirm that we do hold the information you require. Unfortunately, to provide the information you have requested would exceed the ‘appropriate limit’ of £450 set by the Freedom of Information (Appropriate Limit and Fees) Regulations 2004.

Under section 12 of the FOI Act, we are not obliged to comply with a request if we estimate that the cost of determining whether we hold the information, locating and retrieving it and extracting it from other information would exceed the appropriate limit. This is calculated at £25 per hour for every hour spent on the activities described.

We have estimated that it would cost over £450 to provide a response to your current request. This is because it is estimated that it would take over 18 working hours to retrieve and compile the information you have requested.

We do not hold centralised information on the costs for maintenance and repair work across the entire network. On London Underground, each line will have had multiple teams carrying out works on different sections of the track on any given night and weekend, as well as future programmed works. Therefore, to locate and collate all of this information would exceed the cost limit. Additionally, obtaining the information for London Overground, TfL Rail, Trams and DLR services would add to this burden.

Similarly there are different contracts in place for cleaning on the Underground and the other services. Obtaining the costs for all of the cleaning across the network would also be a significant task which would take up an excessive amount of our time.

To help bring the cost of responding to your request within the £450 limit, you may wish to consider narrowing its scope so that we can more easily locate, retrieve and extract the information you are seeking. If you want to refine your request or make a Freedom of Information Act request in future, please bear in mind that the Freedom of Information Act allows you to request recorded information held by Transport for London. You should identify the information that you want as clearly and concisely as you can, specifying the types of document that you are looking for.

Although your request can take the form of a question, rather than a request for specific documents, TfL does not have to answer your question if it would require the creation of new information or the provision of a judgement, explanation, advice or opinion that was not already recorded at the time of your request.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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