Request ID: FOI-3397-2223 Date published: 04 April 2023
You asked
Dear Transport for London,
1. Does your authority have a team responsible for responding solely to information requests made under FOIA and another responsible for responding solely to DPA requests or are all information requests dealt with collectively by a single team?
2. Please provide an overview of the structure of your Access to Information department including Job Titles and Pay Grades, for example:
2 x Access to Information Managers (Pay Grade 3)
10 x Access to Information Officers (Pay Grade 4)
2 x Administrative Assistants (Pay Grade 5)
3. Please provide Job Descriptions and Salary for all posts included in your answer to Q.2.
We answered
TfL Ref: FOI-3397-2223
Thank you for your request received by Transport for London (TfL) on 14th March 2023 asking for information about Information Governance at TfL.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.
I can confirm that we hold the information you require. Your questions are answered in turn below:
Question 1. Does your authority have a team responsible for responding solely to information requests made under FOIA and another responsible for responding solely to DPA requests or are all information requests dealt with collectively by a single team?
Answer: All FOI requests are answered by TfL’s Freedom of Information Team which sits within the Information Governance department. Subject Access Requests (SARs) under data protection law are usually answered by the relevant business area. However, note that the Information Governance department also has a dedicated Privacy and Data Protection team within it, which provides advice and assistance on SAR handling to the rest of the business as necessary.
Question 2. Please provide an overview of the structure of your Access to Information department including Job Titles and Pay Grades, for example: 2 x Access to Information Managers (Pay Grade 3) 10 x Access to Information Officers (Pay Grade 4) 2 x Administrative Assistants (Pay Grade 5)
Answer: Please see the attached Organogram for the Information Governance department, which shows job titles, the number of posts and pay grades.
Question 3. Please provide Job Descriptions and Salary for all posts included in your answer to Q.2.
Answer: The job descriptions for all roles in Information Governance are provided in the attached folder. Salary bands are as follows (effective from 1st April 2023):
Band 1 = £22,500 to £31,750 Band 2 = £31,250 to £48,000 Band 3 = £47,750 to £74,750 Band 4 = £71,750 to £107,500 Band 5 = £93,500 to £144,000.
Note that for staff earning over £50k per annum more detailed salary information (presented in bands of £5k) is published proactively on our website here:
The exact salary for individual post-holders is exempt from release under section 40(2) of the Freedom of Information Act, the exemption that protects against the unfair release of personal data.
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely,
David Wells FOI Case Officer FOI Case Management Team General Counsel Transport for London
