Availability of toilet facilities when traveling on the Elizabeth Line
Request ID: FOI-3391-2223 Date published: 03 April 2023
You asked
Given that there are no toilet facilities on board Elizabeth line trains, what hours are toilets open at each station on the line and how does this compare to the operating hours on the line?
If somebody traveling on the Elizabeth line from Paddington to Twyford on a Friday night, had to alight to use an open station toilet (excluding Paddington) what is the latest Paddington to Twyford departure they could take and still be able to get to complete their journey to Twyford on the next Elizabeth line service?
We answered
TfL Ref: 3391-2223
Thank you for your request received by Transport for London (TfL) on 14 March 2023 asking for information about the availability of toilet facilities when travelling on the Elizabeth line.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold some of the information you require. You asked:
Given that there are no toilet facilities on board Elizabeth line trains, what hours are toilets open at each station on the line and how does this compare to the operating hours on the line? If somebody traveling on the Elizabeth line from Paddington to Twyford on a Friday night, had to alight to use an open station toilet (excluding Paddington) what is the latest Paddington to Twyford departure they could take and still be able to get to complete their journey to Twyford on the next Elizabeth line service?
Please see attached a list showing toilet facilities including opening hours for Elizabeth line stations which was updated in January 2023. Please note that on occasion, toilet facilities may not be available during the hours stated due to local maintenance/cleaning arrangements.
In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.
Please be aware that, under the FOI Act, we do not have to answer a request if it would require the creation of new information or the provision of a judgement, explanation, advice or opinion that was not already recorded at the time of the request. On this basis, the last question of your request does not fall under the FOI Act 2000.
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
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Yours sincerely
Sara Thomas FOI Case Management Team General Counsel Transport for London
