F/on from FOI-3170-1819 Thank you for your reply to my request, under the Freedom of Information Act 2000, for information about wheelchair users who fell off bus ramps in the five years between December 2012 and November 2017, (Your Reference FOI-3170-1819/GH) I note that, of the 32 incidents in which wheelchair-users fell off the ramp, 15 resulted in injuries. I now request further information under the Freedom of Information Act 2000: - Of the 15 incidents which resulted in injuries, how many resulted in injury to the wheelchair-user’s head, and how severe were those injuries? Please send me an answer to this question within 30 days.

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Our ref: FOI-3352-1819/GH

Thank you for your request received by Transport for London (TfL) on 8 March 2019 asking for further information about bus incidents.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.

Of the 15 injuries reported in our response to FOI-3170-1819/GH, two were head injuries suffered by wheelchair users in falls from bus ramps while exiting or entering buses (between December 2012 and November 2017) but our system does not hold information on which part of the ramp falls occurred from. One passenger required hospital treatment, the other received first aid by paramedics at the scene of the incident. We do not hold any further information regarding the severity of the injury.

As previously advised, there is no specific field within our reporting system to indicate specifically falling off the side of the ramp, so to provide you with this information we searched for any incidents  where a fall by a wheelchair user occurred. We then used a key word search to identify the incidents where a “fall from ramp” was mentioned.

All buses in the contracted bus fleet are fitted with ramps that meet UK requirements.

If this is not the information you are looking for, please do not hesitate to contact me.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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