Request ID: FOI-3340-2223 Date published: 30 March 2023
You asked
Please provide copies of all templates regarding any letters you may send to a driver who has failed to pay the appropriate ULEZ fee.
If no templates are accessible, please locate letters which have pre-populated fields and redact personal information.
We answered
TfL Ref: FOI-3340-2223
Thank you for your request which we received on 9 March 2023.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require. You specifically asked:
Please provide copies of all templates regarding any letters you may send to a driver who has failed to pay the appropriate ULEZ fee.
If no templates are accessible, please locate letters which have pre-populated fields and redact personal information.
The ULEZ was launched on 8 April 2019 and covered the same area as the Congestion Charging zone. Following a public consultation; on 25 October 2021 the scheme was expanded to cover the area up to, but not including, the North and South circular roads. In the first four weeks of operation of the expanded zone (25 October to 22 November 2021) TfL issued warning notices to non-compliant vehicles rather than PCNs.
Warning notices were issued to ensure the correct action is taken in the future and to allow for any genuine mistakes that may have occurred. A copy of the warning letter is attached.
Since 22 November 2021 any non-compliant vehicle observed being driven in the ULEZ, without payment of the daily charge, has been subject to a penalty charge notice (PCN).
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Eva Hextall FOI Case Management Team General Counsel Transport for London
