Request ID: FOI-3322-2324 Date published: 08 January 2024
You asked
Dear TfL,
Please can you clarify your plans for coverage in London Underground stations and platforms where they are not underground but there is no coverage/very poor coverage. Will you be covering these stations under the 4G/5G rollout plan?
We answered
TfL Ref: FOI-3322-2324
Thank you for your request received by Transport for London (TfL) on 17 December2023 asking for information about 4G/5G coverage in stations.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require.
The contract that TfL signed with Boldyn networks covers a wide scope of telecoms delivery. This is accessible using the following link:
The contract mandates certain areas of coverage where there is currently no availability, these areas are underground and therefore cannot be covered in any other way. These areas need a special solution over and above the standard approach of the Mobile Network Operators (MNOs) who typically use monopoles or rooftop installations to provide coverage in London. TfL and its partner Boldyn networks can only facilitate the transmission of the MNOs network underground. If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal.
Yours sincerely,
Mary Abidakun FOI Case Officer FOI Case Management Team General Counsel Transport for London
