FOI request detail

CityMapper/CityPass TFL Useage

Request ID: FOI-3199-1920
Date published: 24 November 2020

You asked

Good afternoon Hope you're well Could I please request any data you have available regarding a service operated by Citymapper/CityPass for use of their product across the TFL network (or any company name operating with a similar name)? I would be interested to understand data relating to the number of users, number of journeys (daily/weekly/monthly) that have taken place utilising the CityMapper/CityPass card. The timeline I would be looking for would be between April 2019-December 2019. Any data/information you hold similar to that described above would be similarly of interest. Thank you in advance.

We answered

TfL Ref: 3199-1920

Thank you for your request received by Transport for London (TfL) on 21 January 2020 asking for information about CityMapper/CityPass TFL Useage across the TfL network for the period April 2019-December 2019.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require.

Please find attached the data requested.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London


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