Announcements.
Request ID: FOI-3098-1819
Date published: 01 March 2019
You asked
I received the CDs on Friday of last week as promised - thank you.
I have noticed that a majority (361 out of the 495 files) of the TfL Rail / Elizabeth Line announcements on the CD appear to be corrupted or are generally not playable. I have tried troubleshooting such as using multiple PCs and music reader programs, as well as copying the files from the CD to a hard disk drive without success. I have attached a typical error message received when trying to open explaining the files being potentially corrupted.
I have prepared the attached Microsoft Excel file that categorises the working and non-working filenames into two Excel tabs.
Please could I ask that you provide me with a copy of these 361 non playable files please listed within the Excel document?
Please note that the remaining iBus, Trams and London Overground files appear to all play with no issue.
Please let me know if you like me to return the CD with these non-playable files to you beforehand to confirm that it is not an issue 'my end', and if so the best address and contact details to use for postage.
We answered
TfL Ref: 3098-1819
Thank you for your email received by us on 13 February 2019 asking for information about TfL Rail/Elizabeth Line announcements.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require.
Firstly, I am sorry to hear of the problems you encountered with the original recordings that were sent; we are happy for you to dispose of these accordingly.
A CD containing line TfL Rail/Elizabeth Line announcements has been sent to you in the post.
If you wish to make any secondary use of the material provided, you must first obtain the consent of TfL (which may be withheld) and, if consent is granted, a fee may be charged, in accordance with the terms of the Reuse of Public Sector Information Regulations 2005.
Please note that while access to the TfL Rail/Elizabeth Line announcements will be provided to you under the Freedom of Information Act 2000, you are not granted any rights to any of the intellectual property that exists in it or granted any permission to make secondary uses of it. TfL owns all intellectual property (including, without limitation, copyright) in the material supplied and will defend such rights
If you wish to make any secondary use of the material provided, you must first obtain the consent of TfL (which may be withheld) and, if consent is granted, a fee may be charged, in accordance with the terms of the Reuse of Public Sector Information Regulations 2005.
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Jasmine Howard
FOI Case Officer
Information Governance
Transport For London
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