Please provide me with any documents, reports or emails regarding the current state of implementation of the Future Ticketing Programme.

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Our ref: FOI-3015-1718/GH

Thank you for your request received by Transport for London (TfL) on 23 January 2018 asking for with any documents, reports or emails regarding the current state of implementation of the Future Ticketing Programme.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy.

I can confirm that we do hold the information you require. However, to provide the information you have requested would exceed the ‘appropriate limit’ of £450 set by the Freedom of Information (Appropriate Limit and Fees) Regulations 2004.

Under section 12 of the FOI Act, we are not obliged to comply with requests if we estimate that the cost of determining whether we hold the information, locating and retrieving it and extracting it from other information would exceed the appropriate limit. In this instance, we estimate that the time required to answer your request would exceed 18 hours which, at £25 per hour (the rate stipulated by the Regulations), exceeds the ‘appropriate limit’.

You have requested ‘any documents, reports or emails regarding the current state of implementation of the Future Ticketing Programme’. Whilst your request is limited to the ‘current state’ of the programme, it is not limited to a particular time frame or subject, and we would need to search for any emails, or other relevant documents across the business, and then all items identified would need to be manually checked to see if they were relevant to your request, and that they reflect the current state of the programme. This would take an excessive amount of time.

To help bring the cost of responding to your requests within the £450 limit, you may wish to consider refining your requests to concentrate on matters which are important to you.

Although your request can take the form of a question, rather than a request for specific documents, TfL does not have to answer your question if it would require the creation of new information or the provision of a judgement, explanation, advice or opinion that was not already recorded at the time of your request. If you have specific questions relating to these topics we may be more easily able to respond to these than to a request for any information held.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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