FOI request detail

TFL Bus Stations / Bus Station Controllers

Request ID: FOI-2979-2122
Date published: 12 April 2022

You asked

Can you please give me some information about T.F.L Manned Bus Stations and Bus Station Controllers. Do all T.F.L Bus stations have Night Bus Station Controllers? Or do only certain Bus Stations need Night Bus Station Controllers? If so, can you please tell me the Bus Stations that currently have Night Bus Station Controllers? Are all Bus Stations that have Bus Station Controllers manned from Monday to Sunday? Or are some only manned by Bus Station Controllers Monday to Friday? If so, can you please tell me the Stations manned Monday to Friday only? And the Stations that are manned Monday to Sunday? If you could also tell me the Bus Stations that are manned 24 hours a day by Bus Station Controllers? If you can answer the above questions in relation to the below Bus Stations, which I know are currently manned by T.F.L Bus station Controllers. North Greenwich Kingston Cromwell Road Kingston Fairfield Crystal Palace Addington Village London Bridge Vauxhall Canada Water West Croydon Golders Green Brent Cross Harrow Bus Station Edgware Bus Station Edmonton Green Turnpike Lane   Stratford Canning Town Walthamstow Waltham Cross Aldgate Liverpool Street Euston Finsbury Park Victoria Hammersmith Upper Hammersmith Lower Putney Bridge Shepherds Bush White City Thank you

We answered

TfL Ref: FOI-2979-2122

Thank you for your request received by Transport for London (TfL) on 24th March 2022 asking for information about bus stations and bus station controllers.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. 

I can confirm that we hold the information you require. Your questions are answered in turn below:

Question 1: Do all T.F.L Bus stations have Night Bus Station Controllers?

Answer: No.

Question 2: Or do only certain Bus Stations need Night Bus Station Controllers?

Answer: Yes.

Question 3: If so, can you please tell me the Bus Stations that currently have Night Bus Station Controllers?

Answer: Hammersmith, Stratford. Victoria, North Greenwich and Vauxhall

Question 4: Are all Bus Stations that have Bus Station Controllers manned from Monday to Sunday?

Answer: No.

Question 5: Or are some only manned by Bus Station Controllers Monday to Friday?

Answer: Yes.

Question 6: If so, can you please tell me the Stations manned Monday to Friday only?

Answer: Aldgate Bus Station.

Question 7: And the Stations that are manned Monday to Sunday?

Answer: See list below.

Question 8: If you could also tell me the Bus Stations that are manned 24 hours a day by Bus Station Controllers?

Answer: Hammersmith, Stratford. Victoria and North Greenwich - plus Vauxhall (Wednesday – Saturday).

Question 9: If you can answer the above questions in relation to the below Bus Stations, which I know are currently manned by T.F.L Bus station Controllers.

Answer: See list below.

North Greenwich  - 24 hour Monday to Sunday
Kingston Cromwell Road – Monday - Sunday
Kingston Fairfield – Monday to Sunday
Crystal Palace – Monday - Sunday
Addington Village – Monday - Sunday
London Bridge – Monday - Sunday
Vauxhall – Monday – Sunday (24hrs Wednesday – Saturday)
Canada Water – Monday - Sunday
West Croydon – Monday - Sunday
Golders Green – Monday - Sunday
Brent Cross – Monday - Sunday
Harrow Bus Station- Monday - Sunday
Edgware Bus Station – Monday - Sunday
Edmonton Green – Monday - Sunday
Turnpike Lane – Monday - Sunday 
Stratford – 24 hours Monday - Sunday
Canning Town – Monday - Sunday
Walthamstow – Monday - Sunday
Waltham Cross – Monday - Sunday
Aldgate- Monday - Friday
Liverpool Street – Monday - Sunday
Euston – Monday - Sunday
Finsbury Park – Monday - Sunday
Victoria - 24 hours Monday -Sunday
Hammersmith Upper - 24 hours Monday - Sunday
Hammersmith Lower – Monday - Sunday
Putney Bridge – Monday - Sunday
Shepherds Bush – Monday - Sunday
White City – Monday - Sunday

If this is not the information you are looking for please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely,

David Wells
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
 

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