Please provide the specific reasons on a route by route basis why the routes that are in the Hayes Middlesex colour coded bus trial were selected What designs were agreed to be on the buses concerned the length of the trial and were all buses in the routes to be covered in the new designs In the set up documentation who was made responsible for having the buses covered in the new designs

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TfL Ref: FOI-2976-1819

Thank you for your email received by Transport for London (TfL) on 6 February 2019.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm we do hold the information you require. You asked:

Please provide the specific reasons on a route by route basis why the routes that are in the Hayes Middlesex colour coded bus trial were selected

Our trial sought to include bus routes that pass predominantly through the wider Hayes area; an outer London district with considerably low public transport use, relatively high household car ownership and scope for growing our customer base. The main factor was to select routes that passed mainly through this area rather than mapping out a cordon between roads. This selection process assisted us with a relating aim of trying to raise the proportion of journeys on sustainable transport such as buses.

What designs were agreed to be on the buses concerned the length of the trial and were all buses in the routes to be covered in the new designs

In the set up documentation who was made responsible for having the buses covered in the new designs

The approach to the designs on the outside of the buses were based on principles from the customer information we provide to Tube customers. Each bus route in the trial was given its own distinct colour. This colourway was used for the route numbers on the buses. The designs on the side and rear of the buses are a simple linear diagram which features main destinations and interchanges along each route to help bus passengers at a glance to know where the bus is going. The colourways were also used on customer information maps posted at bus shelters as well as on the bus stop tiles at the top of each bus stop to indicate which route was stopping at which stop. The design also featured information on the Hopper £1.50 fare.

TfL funded the design and installation, which was carried out by the contractor who manages signs on the rest of the bus fleet. We didn’t have a specific end date for the livery, but we want to maximise the impact and will review whether it should stay on for longer in due course. 

Approximately 25% of buses that normally operate on the routes have been used in the trial. 

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Eva Hextall

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

  

Please provide the specific reasons on a route by route basis why the routes that are in the Hayes Middlesex colour coded bus trial were selected

What designs were agreed to be on the buses concerned the length of the trial and were all buses in the routes to be covered in the new designs

In the set up documentastion who was made responisble for having the buses covered in the new designs

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