FOI request detail

CCTV or permission to recording some videos for overcrowding

Request ID: FOI-2960-1819
Date published: 11 February 2019

You asked

Dear Sir, I am happy to contact Transport for London, we have the greatest respect for your expertise. I am a PhD researcher and am doing research trying to apply the technology in safety at railway stations for raising safety. This research needs data of video footage in the platforms to show the overcrowding accumulated within the time waiting and of alighting and boarding, it will be beneficial if we get the top view and critical points with the crowd. The video expected to show a different state of the crowd from a low level to a critical level. The accuracy of the technology will be more accurate if we have many locations for overcrowded. Also, applying the model need to know the area measurement under the seen video. I send you this email asking for some data and assistant. Many thanks in advance for your help. Kind Regards,

We answered

TfL Ref: 2960-1819

Thank you for your email received by us on 5 February 2019 asking for information about overcrowding data on rail networks.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold some of the information you require.

As advised in my acknowledgement to you, please refer to the following link for further information and assistance for filming on the TfL network at: https://tfl.gov.uk/info-for/media/filming-and-photography/filming-and-photography-on-tfl?intcmp=1594  

I can advise that crowding information on London Underground services is reported within the ‘Customers & Public’ category of the Lost Customer Hours (LCH) measure in the London Underground (LU) performance report. Please see the ‘LCH by Line’ and ‘LCH by fault’ data detailed in the almanac via the following link:
https://tfl.gov.uk/corporate/publications-and-reports/underground-services-performance

Our Travel in London Reports also provide further analysis regarding crowding on public transport. For example, please see the latest edition, Report 11, for crowding on public transport from page 200 onwards at: https://tfl.gov.uk/corporate/publications-and-reports/travel-in-london-reports

We also publish passenger data on Docklands Light Railway (DLR), London Overground, TfL and London Tramlink via the following links to our website:

https://tfl.gov.uk/corporate/publications-and-reports/dlr-performance-data

https://tfl.gov.uk/corporate/publications-and-reports/trams-performance-data

http://content.tfl.gov.uk/tfl-rail-performance-period-10-2017-18.pdf

https://tfl.gov.uk/corporate/publications-and-reports/london-overground-performance

In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.

Additionally, the Department for Transport publishes a variety of rail passenger and crowding statistics at: https://www.gov.uk/government/statistics/rail-passenger-numbers-and-crowding-on-weekdays-in-major-cities-in-england-and-wales-2017 You may also wish to contact their Rail Statistics Enquiries team directly at: [email protected]

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Jasmine Howard
FOI Case Officer
Information Governance
Transport For London

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