Please can you provide me for the time the new TfL rail trains class 345 made by Bombardier UK have been in service on the route from London Liverpool Street to Shenfield the number of faults that have occurred on these trains, if you can detail this by the train number and type of fault. We the users of this service are getting tired of the service and continuous train faults during peak hours since these new trains were introduced, I have requested from Bombardier and TfL on their twitter accounts to know but without reply. If you can reply with this information please that would be great. Thanks.

---

TfL Ref: FOI-2947-1718

Thank you for your request received by Transport for London (TfL) on 15 January 2018 asking for information about TfL Rail.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold some information you require. You asked:

Please can you provide me for the time the new TfL rail trains class 345 made by Bombardier UK have been in service on the route from London Liverpool Street to Shenfield the number of faults that have occurred on these trains, if you can detail this by the train number and type of fault.

Please find attached all the performance incidents involving the new TfL Rail train class 345s.

Please note that the data includes all the incidents from the start of the new class 345s going into service up until 24 January 2018. There are 16 incidents in this record that do not have a train number associated with them.

If this is not the information you are looking for, please feel free to contact me.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely,

Melissa Nichols

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

Attachments

Back to top

---