FOI request detail

FOI request - morning trains that were delayed or cancelled in west London 2024

Request ID: FOI-2925-2425
Date published: 19 December 2024

You asked

Under the Freedom of Information Act, I am requesting information regarding the number of Elizabeth line trains that were delayed or cancelled between the hours of 7am–9am going towards central London (Abbey Wood and Shenfield) departing from the stations, Southall, Hanwell, West Ealing, Ealing Broadway and Acton Main Line on weekdays during 2024. I would also like this data expressed as a percentage of the total number of trains scheduled at these stations during these times going towards central London. Thank you.

We answered

TfL Ref: FOI-2925-2425

 

Thank you for your request received by Transport for London (TfL) on 12th December 2024 asking for information about the Elizabeth Line.

 

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. 

 

Specifically you asked:

 

Under the Freedom of Information Act, I am requesting information regarding the number of Elizabeth line trains that were delayed or cancelled between the hours of 7am–9am going towards central London (Abbey Wood and Shenfield) departing from the stations, Southall, Hanwell, West Ealing, Ealing Broadway and Acton Main Line on weekdays during 2024. I would also like this data expressed as a percentage of the total number of trains scheduled at these stations during these times going towards central London.”

 

I can confirm that we hold the information you require.

 

The table below shows the number of scheduled services at these stations in the period 1st January 2024 to 30th November 2024:

 

 Hour of Day

Southall

Hanwell

West Ealing

Ealing Broadway

Acton Main Line

0700-0800

1,908

960

1,428

2,844

960

0800-0900

1,916

960

1,431

2,855

1,428

 

 

The table below shows the number of trains cancelled:

 

Hour of Day

Southall

Hanwell

West Ealing

Ealing Broadway

Acton Main Line

0700-0800

83

43

67

110

46

0800-0900

106

52

84

152

75

 

 

The table below show the number of trains delayed:

 

Hour of Day

Southall

Hanwell

West Ealing

Ealing Broadway

Acton Main Line

0700-0800

282

213

295

636

257

0800-0900

371

241

377

1,036

538

 

 

The table below shows the percentage of trains cancelled:

 

Hour of Day

Southall

Hanwell

West Ealing

Ealing Broadway

Acton Main Line

0700-0800

4%

4%

5%

4%

5%

0800-0900

6%

5%

6%

5%

5%

 

 

The below table shows the percentage of trains delayed:

 

Hour of Day

Southall

Hanwell

West Ealing

Ealing Broadway

Acton Main Line

0700-0800

15%

22%

21%

22%

27%

0800-0900

19%

25%

26%

36%

38%

 

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed. 

 

Yours sincerely,

 

David Wells

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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