FOI request detail

FOI: Santander Bike cost

Request ID: FOI-2924-2324
Date published: 13 December 2023

You asked

Follow-on from FOI-2717-2324: Thank you very much for getting back to me about the Santander Bike cost. Just a quick follow up question. There is a dramatic decrease in the cost to the Taxpayer after 2020, from £12.6m to £1.7m - why did this happen. Further, I just wanted to confirm the operation of Santander Bikes operates as a loss? Best,

We answered

TfL Ref: FOI-2924-2324

Thank you for your request received by Transport for London on 17 November 2023 asking for information about the Santander Cycle Hire scheme.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we hold the information you require.

Specifically you asked:

There is a dramatic decrease in the cost to the Taxpayer after 2020, from £12.6m to £1.7m  - why did this happen.

This decrease was due to an increase in income as more customers took to the scheme for leisure purposes during the COVID-19 pandemic, and a reduction in operational expenditure.

Further, I just wanted to confirm the operation of Santander Bikes operates as a loss?

Yes, these figures represent a loss.

Please see the attached information sheet for details of your right to appeal.


Yours sincerely,

Mary Abidakun
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
 

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