FOI request detail

Use of smart speakers

Request ID: FOI-2867-1819
Date published: 12 February 2019

You asked

I am interested in finding out how much people use smart speakers - and the products that the TfL has developed for them. With that in mind, please let me know: 1. Which 'skills' for Alexa (Amazon's smart speaker) Transport for London has developed or for any other smart speaker. 2. The average daily users for each skill. 3. The average time spent per user. If you haven't developed any, but have access to data, for instance through external partnerships, I would be very interested in it. Thanks very much. Do feel free to query anything if I've been unclear.

We answered

TfL Ref: FOI-2867-1819

Thank you for your email of 25th January 2019 asking for information about products for smart speakers developed by TfL.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.

TfL has not developed any skills for Alexa or for any other make of smart speaker. Third parties may potentially have used our open data to do so but they do not share usage information with us.

If this is not the information you are looking for please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely,

David Wells

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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