FOI request detail

Fare evasion statistics

Request ID: FOI-2734-1920
Date published: 21 January 2020

You asked

Please provide estimated fare evasion rates and levels by transport mode for all TfL modes for the two most recent fiscal years. If possible, please also provide statistics for London mainline trains within the TfL zones.

We answered

TfL Ref: FOI-2734-1920

Thank you for your clarified request received by Transport for London (TfL) on 19 December 2019 asking for information about fare evasion.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our Information Access Policy. You asked:

Please provide estimated fare evasion rates and levels by transport mode for all TfL modes for the two most recent fiscal years . If possible, please also provide statistics for London mainline trains within the TfL zones.

It is estimated that TfL loses approximately £116m each year across all of our public transport services as a result of fare evasion and ticket fraud. This is money which could and should be invested in growing our network and improving the travel experience for our customers.

The below table shows the estimated fare evasion rates for the current financial year and in 2018/19, for all TfL modes. Please note that different methods are used to estimate fare evasion rates in each mode. For this reason we would caution against making direct comparisons between the respective figures. We do not hold fare evasion data for mainline trains.

Mode

Estimated Fare Evasion rate 2018/19

Estimated Fare Evasion Rate 2019/20 (YTD)

Bus

1.6%

1.86%

London Underground

2.5%

1.9%

Docklands Light Railway

0.56%

0.58%

London Overground

1.34%

1.4%*

TfL Rail (western section)

2.73%

1.99%

TfL Rail (eastern section)

1.26%

1.15%

Trams

1.5%

1.46%

*Figures correct up to Q2

Please see the attached information sheet for details of your right to appeal.

Yours sincerely,

Melissa Nichols

FOI Case Officer

General Counsel

Transport for London

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