FOI request detail

Request for 2CV report regarding customer attitude to tracking on the Tube

Request ID: FOI-2727-1920
Date published: 18 December 2019

You asked

I would like to make a request for the report commissioned by TFL from the company 2CV. The report in question was commissioned to understand customer attitudes to the tracking system being used on the Tube network. This report is referenced here: https://www.gizmodo.co.uk/2017/02/heres-what-tfl-learned-from-tracking-your-phone-on-the-tube/. I am requesting this information as part of a University project.

We answered

Our ref: FOI-2727-1920/GH

Thank you for your request received by Transport for London (TfL) on 8 December 2019 asking for a copy of the report about customer attitudes to the tracking system being used on the Tube network.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.

Please find attached a copy of the 2CV report as requested.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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