TfL Ref: FOI-2721-2425
Our Customer Services team has passed over your email of 19th November 2024 – detailed below – to address the request for recorded information (i.e. bus performance data).
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.
Specifically you asked:
“I'd like to know the performance data on this route and more generally on Go Ahead”.
I can confirm that we hold the information you require.
TfL proactively publishes bus performance data for all routes on the following page of our website:
https://tfl.gov.uk/forms/14144.aspx - if you enter the route you are interested in – for example 484 – into the ‘Please specify route’ box then a link to the report for that route will appear under the box. An explanation of the measures used is provided further down on the same page.
The following page provides information on which operator runs each route: https://tfl.gov.uk/modes/buses/who-runs-your-bus
In accordance with section 21 of the Freedom of Information Act we are not required to provide the requested information as it is already available to you elsewhere.
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely,
David Wells
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
