FOI request detail

maintenance logs for traffic camera

Request ID: FOI-2712-2021
Date published: 01 June 2021

You asked

Dear TFL, Thank you for a swift reply to my representation for the PNC. I asked the following question: Could you please give me the type of camera that is used to issue the PCN and its maintenance log. I was informed that the CCTV camera is maintained every 6 months. I presume this camera probably issues thousands maybe even millions of fines in a period of 6 months. A system that is in operation 24-7 surely there's errors made every so often. I am kindly requesting you to offer me the maintenance logs for this camera in the last 12 months.

We answered

TfL Ref 2712-2021 Thank you for your request received by Transport for London (TfL) on 29 March 2021 asking for information about enforcement camera maintenance records for camera ID 0000104545 - A23 LONDON ROAD - RAYMEAD AVENUE. Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require. The camera is site 20/014545 address A23 LONDON ROAD - RAYMEAD AVENUE The camera is a TfL Streets CCTV camera that is used for enforcement purposes. The camera is a Bosch Model LTC 0610/11 DinionXF Colour Camera. Please find attached the last full inspection report from December 2020. Please also find the fault logs for the camera for the last 12 months listed below: Fault reference TTS0027656. Issue reported 04/01/2020 21:00 – Camera unable to join Video stream. Resolution 05/01/2020 00:32 – Router rebooted. Fault reference TTS0027684. Issue Reported 06/01/2020 09:07 – No Picture Resolution 07/01/2020 09:47 – Communications Issue resolved by Communications Provider Fault reference TTS0027867 Issue Reported 17/01/2020 09:40 – Poor Picture Resolution 17/01/2020 12:58 – Router rebooted and image issue resolved Fault reference TTS0031267 Issue Reported 19/09/2020 07:02 – Reported as unable to join Video Stream Resolution – 19/09/2020 – Checked image and all clear and stable Fault reference TTS0033032 Issue Reported 19/01/2021 07:06 – No Control of Camera Resolution 19/01/2021 07:22 – Camera image and control checked all ok Please note that in accordance with TfL’s obligations under Data Protection legislation some personal data has been removed, as required by section 40(2) of the FOI Act. This is because disclosure of this personal data would be a breach of the legislation, specifically the first principle which requires all processing of personal data to be fair and lawful. It would not be fair to disclose this personal information when the individuals have no expectation it would be disclosed and TfL has not satisfied one of the conditions which would make the processing ‘fair’. If you are considering submitting a further FOI request please think carefully about whether the request is essential at this current time, as answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation. If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me. Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed. Yours sincerely Sara Thomas FOI Case Management Team General Counsel Transport for London


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