Faulty Departure Boards at Euston Square Station
Request ID: FOI-2701-1819
Date published: 21 January 2019
You asked
Can you please provide the following information regarding Euston Square Underground Station:
- When the authority first became aware that the platform edge departure boards stopped working.
- The identified reason that the destination boards are not working.
- When the destination boards are expected to be working again.
We answered
TfL Ref: FOI-2701-1819
Thank you for your email received on 14th January 2019 asking for information about the departure boards at Euston Square underground station.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require. Your questions are answered in turn below:
Question 1: When the authority first became aware that the platform edge departure boards stopped working?
Answer: 14th November 2018.
Question 2: The identified reason that the destination boards are not working?
Answer: Power failure to the signs.
Question 3: When the destination boards are expected to be working again?
Answer: The issue is planned to be resolved by 25th January 2019.
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
David Wells
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
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