FOI request detail

Santander Bike Station FOI request

Request ID: FOI-2667-2223
Date published: 16 February 2023

You asked

Please can you provide me with the following information: A summary of the number of Extra Ride Charges and Late Return Fees that have been allocated through the Santander Cycle scheme for the period 12.12.2022 to 12.01.2023. Can I please have the same data for the period 12.12.2021 to 12.01.2022. I would also like to request the total number of hires over both of the periods identified above. Finally, I would like the data specific to the Farringdon Lane, Clerkenwell docking station for the same time periods, ideally down to the individual docking station level of data.

We answered

Our ref: FOI-2667-2223/GH

Thank you for your request received by Transport for London (TfL) on 20 January 2023 asking for information about Santander Cycles.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.

Please see below.  Financial data is collated in 28 day financial periods.  Therefore the data has been provided for the closest periods.  This covers 11/12/2022 – 07/01/2023 and 12/12/2021 – 08/01/2022

A summary of the number of Extra Ride Charges and Late Return Fees that have been allocated through the Santander Cycle scheme for the period 12.12.2022 to 12.01.2023.
 
  • Extra Ride charges – £167,525
  • Late return charges - £149,195

Can I please have the same data for the period 12.12.2021 to 12.01.2022.
 
  • Extra Ride charges – £171,000
  • Late return charges - £80,000

I would also like to request the total number of hires over both of the periods identified above.
 
  • 11/12/2022 – 07/01/2023 – 352,252
  • 12/12/2021 – 08/01/2022 – 525,706

Finally, I would like the data specific to the Farringdon Lane, Clerkenwell docking station for the same time periods, ideally down to the individual docking station level of data.
 
  • 11/12/2022 – 07/01/2023 – 347
  • 12/12/2021 – 08/01/2022 – 400

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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