FOI request detail

iBus Onboard Announcements

Request ID: FOI-2666-2122
Date published: 07 March 2022

You asked

Dear TfL, I'm a bus enthusiast travelling with TfL very frequently. Last month there was a new route 733 started running by Tower Transit due to the closure of Northern Line. May I ask for the onboard announcement of route 733, route 718 which has been withdrawn at the end of last year, and route 969 which is the last heritage of mobility routes in London. Please be aware that in the online folder previously shared with this email address, these information was not contained (except the service change information announcements used onboard route 733). May I ask you to update your online folder to make it exactly the same as onboard one (many of the voice intoations are different from onboard ones, including 'Streatham Station', 'Eltham Station', etc.) or to kindly provide the requested information via email attachments. Many thanks in advance.

We answered

TfL Ref: FOI-2666-2122

Thank you for your email which we received on 18 February 2022 asking for iBus recordings for bus routes 733, 718 and 969.
Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy.  I can confirm TfL does hold the information you require.

We have added the requested iBus recordings to the file that you have already been given access to.

Therefore, in accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the recordings as they are already accessible to you elsewhere.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Eva Hextall
FOI Case Officer

FOI Case Management Team
General Counsel
Transport for London

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