FOI request detail

FOI Request: Public access to water refill stations on your premises

Request ID: FOI-2657-2223
Date published: 14 February 2023

You asked

FOI Request: Public access to water refill stations on your premises Dear Sir/Madam, I am writing to you under the Freedom of Information Act 2000 to request the following information from Transport For London. Please may you provide me with: • How many drinking water refill stations and how many drinking water fountains do you available to members of the public in your public spaces? o between the London Underground, London train stations and London Airports • Are these refill stations operated and maintained by your organisation or by a third party? If so, who are the third parties? • How many of these water fountains and/or refill stations are broken or temporarily unavailable [please only answer this part of the question if it does not exceed the cost of compliance limits]. Please provide the information in the form of a written statement in reply to this email. If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.

We answered

TfL Ref: 2657-2223

Thank you for your request received by Transport for London (TfL) on 19 January 2023 asking for information about drinking water refill stations.
 
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold some of the information you require. You asked: I am writing to you under the Freedom of Information Act 2000 to request the following information from Transport For London. Please may you provide me with:
 
  • How many drinking water refill stations and how many drinking water fountains do you available to members of the public in your public spaces?
    • between the London Underground, London train stations and London Airports
  • Are these refill stations operated and maintained by your organisation or by a third party? If so, who are the third parties?
  • How many of these water fountains and/or refill stations are broken or temporarily unavailable [please only answer this part of the question if it does not exceed the cost of compliance limits].



Please see attached a list of fountains completed for the programme run by the Greater London Authority (GLA), filtered to those on the TfL estate (Column E). The GLA hold a master list of all fountains installed under the scheme which they managed.  For more information or to see what information they hold please contact the Mayor’s office at [email protected].

All the fountains installed by GLA on TfL land remain owned by Thames Water (under contract to GLA) for the duration of their operation. We don’t hold any records of those which may be broken or temporarily unavailable.

Also attached is a list of fountains we hold for London Overground stations along with those installed in boroughs.

The TfL ones at London Overground Stations are maintained by their infrastructure maintainer or their agents / contractors.  All are operational as far as we are aware.

Thames Water are also running a scheme to install 100 water fountains some of which are located at or near train stations – please see the following link for more information: https://www.thameswater.co.uk/about-us/responsibility/water-fountains

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely


Sara Thomas
FOI Case Management Team
General Counsel
Transport for London

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