Request ID: FOI-2636-2122 Date published: 04 March 2022
You asked
I am writing to request for the section passenger flow (or known as the volume of passengers) in 2017, 2018, 2019, 2020, and 2021 between stations on every LU Lines.
To clarify, for example, I would like to know is that the section passenger flow on Victoria Line between Brixton and Stockwell, Stockwell and Vauxhall, Vauxhall and Pimlico... Blackhorse Road and Walthamstow Central in both directions on Working Days and Holidays (Including Bank Holidays and Weekends) on average by year.
The data could be provided at a vague level, accurate to thousands or millions.
Please contact me if my request is unclear.
We answered
TfL Ref: FOI-2636-2122
Thank you for your request received by Transport for London (TfL) on 14th February 2022 asking for customer flow data on the London Underground.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.
Specifically you asked:
“I am writing to request for the section passenger flow (or known as the volume of passengers) in 2017, 2018, 2019, 2020, and 2021 between stations on every LU Lines.
To clarify, for example, I would like to know is that the section passenger flow on Victoria Line between Brixton and Stockwell, Stockwell and Vauxhall, Vauxhall and Pimlico... Blackhorse Road and Walthamstow Central in both directions on Working Days and Holidays (Including Bank Holidays and Weekends) on average by year.
The data could be provided at a vague level, accurate to thousands or millions.”
Please see our published “NUMBAT” data that is available online here:
Data can be found for 2019 and 2020. For example, in the file “NBT19MTT_Outputs.xlsx” - and the equivalent for 2020- there is a tab “Link_Loads” which has the train loading between two stations. MTT is the average of a typical autumn Monday to Thursday. We also have data for Friday, Saturday and Sunday online.
In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.
For 2017/18 and 2021 the data is not yet available online but we do intend to make it available later in spring. The information is therefore exempt from disclosure at the current time under section 22 of the Freedom of Information Act, which can apply to information that is “intended for future publication”. Section 22 is a ‘qualified’ exemption, meaning we have to assess whether the public interest in applying the exemption outweighs the public interest in immediate disclosure. In this instance we consider that the public interest favours the publication of this information in context and according to the pre-determined schedule, rather than in response to your request. With publication intended in a relatively short period of time we do not see a compelling case to publish it outside of the planned process.
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely,
David Wells FOI Case Officer FOI Case Management Team General Counsel Transport for London
