1) Does the council have any templated letters, templated wording or templated paragraphs that can be used be council officials, when composing letters to either accept or reject representations made in respect of Penalty Charge Notices for parking, bus lane or moving traffic contraventions? 2) If the answer to question 1 is yes, I ask for a copy of all such templated letters or paragraphs.

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TfL Ref: FOI-2623-1819

Thank you for your email received by Transport for London (TfL) on 5 January 2019.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we do hold the information you require.

Please see the information you have requested attached.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Eva Hextall

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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