Hello, Could you please tell me how many trains were removed from service/timetabled services were cancelled for any reason (including but not limited to faults, unavailability of operators or any other reason) during periods of reported GOOD SERVICE on the Central Line between 01 September and 27 November 2019? Ideally this would be a breakdown per day with reasons for each cancellation/withdrawal if possible. Thank you.

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Our ref: FOI-2620-1920

Thank you for your request received by Transport for London (TfL) on 22 November 2019 asking for information about the Central Line.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our Information Access Policy. You asked:

Could you please tell me how many trains were removed from service/timetabled services were cancelled for any reason (including but not limited to faults, unavailability of operators or any other reason) during periods of reported GOOD SERVICE on the Central Line between 01 September and 27 November 2019? Ideally this would be a breakdown per day with reasons for each cancellation/withdrawal if possible.

The Tube carries more than a billion passengers each year, with nearly five million journeys each day. To help us meet increasing demand, we are investing into boosting capacity across the Tube network.

The Four Lines Modernisation project is a £5.4 billion project to modernise the trains, track and signalling on the oldest parts of the Underground – the Circle, District, Hammersmith & City and Metropolitan lines. This work will improve journeys on 40 per cent of the Tube network, and is the largest single upgrade in the history of the Underground. It will result in greater capacity and improved frequency, as well as improved journey times, better reliability and better customer information. Customers have already seen the benefits of brand new walk-through air conditioned trains on this part of the network.

We plan to replace trains and signaling systems across the four 'Deep Tube' lines - the Piccadilly, Bakerloo, Central and Waterloo & City lines. Our major improvement programme includes new trains for these lines with more capacity and a faster, more frequent service. These trains will also feature air conditioning with walk-through carriages helping to ease extra demand at peak times as well as improved accessibility with step-free access at platform level.

The Central line fleet is undergoing a programme of improvement to ensure that the line can operate with the best possible service until the new trains are introduced. The Central Line Improvement Programme (CLIP) will see motors replaced, accessibility improved and CCTV installed on Central line trains. This will improve reliability and the journeys of thousands of people every day. The project will see trains removed from service, with a new timetable in operation, and will be complete in 2023.

With the projects outlined above, around two-thirds of our lines are being or have been upgraded. We also have a programme of work underway to increase frequencies on upgraded lines even further with new, improved timetables.

Further details of these improvements can be viewed via the following link to our website at: http://content.tfl.gov.uk/pic-20180703-item13-lu-stations-renewals-and-enhancements-programme.pdf

Please find below the information you requested:

Number of Train Withdrawals by Financial Year
LU Line | Cause	2018-19	2019-20
Central	1,196	1,230
Customer Service	77	66
Fleet	514	379
Line Operations	592	779
Other	5	6
Track	8	-

Please note that we are unable to give a breakdown per day.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely,

Melissa Nichols

FOI Case Officer

General Counsel

Transport for London

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