TfL Ref: FOI-2614-2122
Thank you for your request received by Transport for London (TfL) on 14 February 2022.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold some of the information you require. You asked:
Please can you tell me who is the direct supervisor for a Bus Station Controller with Transport for London?
It’s Service Delivery Manager.
Is it a Bus Station Manager (Not to be confused with a Bus Station Controller) ?
This role does not exist.
Is it a Service Delivery Manager London Buses?
Yes.
Is it a Area Manager London Buses?
This role does not exist.
Could you also tell me which of these 3 roles is senior and how they work in the hierarchy, and how they differ?
Four roles merged into one during transformation - Area Manager, Regional Support Manager, Bus Station Manager & Incident Response Manager.
Could you please tell me the Job Description for a Bus Station Manager with TFL?
This role does not exist.
Do they look after multiple Stations? N/A
The Contractual Hours for a Bus Station Manager with London Buses/TFL? N/A
The Salary for a Bus Station Manager with London Buses/TFL? N/A
Overtime rate if applicable? N/A
Could you please tell me the Job Description for a Service Delivery Manager with London Buses/TFL?
Please see attached.
Do they look after multiple Stations?
No. One Station, a borough and manages Bus Station Controllers and Network Traffic Controllers.
The Contractual Hours for a Service Delivery Manager with London Buses/TFL?
35 hour week.
The Salary for a Service Delivery Manager with London Buses/TFL? SDM
It ranges between £35,000 - £40,000 depending on experience.
Overtime rate if applicable?
No.
Could you please tell me the Job Description for a Area Manager with London Buses/TFL?
This role does not exist.
Do the look after multiple Stations or Areas of London? N/A
The Contractual Hours for a Area Manager with London Buses/TFL? N/A
The Salary for a Area Manager for London Buses/TFL? N/A
Overtime rate if applicable? N/A
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Eva Hextall
FOI Case Management Team
General Counsel
Transport for London
